We strive to connect companies with their customers
Conversely help you to connect through business messaging tools, creating a direct and effective form of communication, as well as forming meaningful relations.
Here at Conversely, we strive to connect companies with their customers through business messaging tools, creating a direct and effective form of communication, as well as forming meaningful relations.
Meet our company
Who we are
Our messaging platform offers a direct way for businesses to reach their customers and clients, and vice versa, to improve communication and enhance business operations.
Who We Serve
Predominantly small and mid-sized businesses looking to simplify their communications to create stronger connections with their customers. We serve businesses who want to improve their staff productivity by delegating repetitive functions to automated processes.
What we offer
We connect businesses to their customers through our web portal, API connections, and software partners
2018
Integration Friendly
Completed extensive API library to share information with other systems.
2019
Conversely STREAMS
Our low-code solution to painlessly create automated workflows
2020
Marketing ToolsSurveys
Added coupons, social media were created to enrich customer relations.
2021
Automated Appointments
Bots integrate with your calendar to book and manage appointments.
Our Story
Conversely was established back in 2015. Prior to this, most of the current staff worked in telecommunications, and we all started to notice the increase in customer dissatisfaction. We also spotted how customers were experiencing long waiting times and having unsuccessful interactions when they called a business for help.
We also spotted how the younger generations were no longer calling into businesses. Instead, they were messaging through social media. This sparked us to come together and create a tool that would improve business messaging to help company’s build strong relations with their customers and clients.
We also spotted how the younger generations were no longer calling into businesses. Instead, they were messaging through social media. This sparked us to come together and create a tool that would improve business messaging to help company’s build strong relations with their customers and clients.
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Conversely Value & Principles
Inclusion
We embrace staff, customers, and partners from diverse backgrounds and with unique interests and challenges.
Root for our customers
Important information you should know about using a platWe will do everything within our power to help our customers succeed. We don’t just stop at what works. Instead, we build to surpass expectations with every one of our clients.form
Embrace empathy
With our customers, with our team, and with ourselves, we ensure that empathy is always at the heart of our services. Putting ourselves in others shoes is the golden rule in all relations.
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